Returns & Exchanges
At Shopify Hardware Store, we stand behind the quality of our electronics. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.
- 3.Ship the Item
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.